For Providers
Changing the perception of hospital-to-home transitions.
At Family First Homecare, we work alongside providers to deliver exceptional in-home pediatric care for our patients. Our teams work together to ensure every child has a smooth and safe transition, and compassionate care in the comfort of home.
Numbers That Matter
We raise the bar.
Family First Homecare delivers the highest possible standards of both care and communication to the families we serve in pediatric homecare and critical care transitions. Our commitment to tell the truth, own the details, and raise the bar is evident in everything we do. Let’s get you home.
4.9%
Hospital Readmission Rate National Average: 12.6%
83%
Staffing Percentage
250%
increase in hires over 18 months with our innovative recruitment program
16%
greater patient satisfaction score than the national average
Best-in-Class
nurse education program supplemented with SIM lab training
About Us
Setting the bar in pediatric homecare.
Family First Homecare is made up of mothers, fathers and caregivers who have seen what pediatric homecare has to offer. We empathize with our families and are here to change pediatric homecare, redefining the standards by which quality care is measured. Nurses are the backbone of our company. Our nurses are trained with best-in-class SIM labs and research-based practice, and rightly deserve recognition. Family First guarantees the highest level of professional care and standards. You will see the difference.
Our Services
Getting and keeping them home.
Our dedicated Critical Care Transitions (CCT) Team is comprised of Clinical Care Liaisons, Critical Care RNs, and Operations Managers. They work closely with families and healthcare providers to seamlessly and safely transition patients home with customized care plans, ensuring that families receive the support they need. As a reputable organization committed to delivering quality care, we take pride in the extensive training of our nursing team and our proactive approach to the discharge process. Our expertise lies in facilitating a smooth and safe transition from hospital to home.
“Family First Homecare has always been very responsive in relaying time-based information. The process of clear and consistent communication when accepting referrals has reduced the frustrations that occur with hospital to home transitions. Family First has excellent customer service as they communicate with well-planned information when accepting one of our critical care children, as well as putting together a clear concise action plan.”
– NICU Case Manager
Our promises
What we stand for.
We operate under these values in everything we do to ensure our families experience the power of our culture.
Tell the Truth
We pride ourselves on being honest about everything from staffing levels and clinical qualifications. We follow through on every promise we make.
Own the Details
We care about everything from family dynamics to favorite toys –no detail is too small. We go the extra mile to find the best possible match for each nurse and patient.
Raise the Bar
We are committed to setting
higher standards in everything
from the training and support nurses receive, to the hospital-to-
home transition process.
Partner with us.
What Our Partners Have Said
Testimonials.
“Family First Homecare has always provided very responsive in relaying time-based information. The process of clear and consistent communication when excepting referrals has reduced the frustrations that occur with hospital to home transitions. Family First has excellent customer service as they communicate with well-planned information when accepting one of our critical care children, as well as putting together a clear concise action plan.” J.H., Social Worker, Children’s Hospital, Jacksonville, FL
“As a DME company it is seldom to work with a knowledgeable and thorough nursing agency that is on top of every detail when it comes to patient care and safety. Dan Netto their Director of Respiratory always makes recommendations with supplies and ensures patients and their families understand the proper use of equipment and procedures. They truly make a difference and allow us to work together to take better care of our patients.” J.K., Territory Manager, Critical Care Provider, FL
“I have worked closely with Family First Homecare over the past couple of years. They are my first choice for private duty nursing for our SNF patients post-discharge from our center because of the excellent service they provide. Not only do they respond quickly to our patients and their families, but they also provide nursing oversight that makes all the difference. I highly recommend their services for successful outcomes!” V.M., Director of Admissions, Local Rehabilitation Facility, Tampa, FL
“I am a case manager with an Orthopedic Institute in the Bundled Payment for Care Improvement program. Family First has become a great resource to use when our patients discharge home for some assistance as needed. They are prompt, kind and very communicative with any concerns the caregivers may have about the patient. Family First Homecare has been an instrumental resource we use consistently to ensure our patients are able to return home safely to recover. We have had great responses from our patients that have used these services, and many have continued to use their services ongoing.” J.P., BPCI Case Manager, Orthopedic Institute, FL