Parent & caregiver resources
Resources for the Family First homecare journey.
We understand that worrying is a form of suffering. There are families right now beginning a journey into pediatric homecare, and as a parent, it can be overwhelming. Which is why we’ve created our Resource Center to help with just that.
Common FAQs
Frequently asked questions.
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Arranging Care
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Blog Posts
Expert insights from the Family First community.
View the full Family First blog.
Payment & Insurance
We accept insurance and payment via the following providers.
Managed Medicaid
- CMS Plan
- Florida Community Care
- Humana Medical Plan
- Molina
- Simply Healthcare
- Staywell (Wellcare)
- Sunshine Health
- Vivida Health (Coastal Care)
Commercial Insurance
- Aetna
- Blue Cross Blue Shield
- Cigna
Government Sources
- ChampVA
- Tricare ECHO and EHHC
Other
- Private Pay
* Please note, if you do not have any of the above insurance or payment types but are still interested in using Family First for your loved one’s homecare, please do not hesitate to still reach out to us. As we acquire new patients, we are constantly working on ways to work with new insurance companies and payment options to ensure we are providing care to as many patients in need as possible.
What else our clients have said.
Testimonials.
“Family First Homecare has always proved very responsive in relaying time-based information. The process of clear and consistent communication when accepting referrals has reduced the frustrations that occur with hospital to home transitions. Family First has excellent customer service as they communicate with well-planned information when accepting one of our critical care children, as well as putting together a clear concise action plan.” J.H., Jacksonville, FL
“I have had the opportunity to work with numerous home health agencies over the years, even giving some a second chance after being ‘promised the moon’. Family First and members of their staff sat with my family in our home and truly listened to what we wanted and needed. They assured us the shifts would be staffed and the nurses would be skilled and competent. They have succeeded in this completely. We are so thankful to have finally found a home health agency that takes caring for children as seriously as I do.” V.W., Sarasota, FL
“Having Family First is the best choice I can make for my son. He has a neuromuscular disease and receives weekly infusions. Erin listens to our concerns and takes everything into consideration. When Erin finds out that my son or any other family member is ill or in the hospital, she is the first one to reach out and make sure there is nothing else she can do for us in our times of hardship. The respect and care that my family receives means the world to us and exceeds our expectations.” T.H., Lehigh Acres, FL
“Family First Homecare is a fantastic dependable company that services many of our complex patients. Their nurses are up to date in their skills and always willing to learn the many unique and complicated nuances of our patients. We use Family First Homecare for as many patients as we can because they truly care about the well-being, safety and welfare of our complicated patients.” Pediatric Care Coordinator, Children’s Hospital, Tampa, FL
“Family First Homecare has been and will continue to be my preferred provider for all 10 of my branches. I have never worked with an agency as reliable or professional. The clients we refer to Family First have all been satisfied. I absolutely recommend them to anyone who needs home care.” Director of Nursing, Healthcare Provider Group, Florida