Our Resources Center
Home is where you have all your questions answered.
From payment options to common FAQs, we’ve developed a resource library for our Family First clients and nurses to turn to when beginning their homecare journeys.
Resources for the home health journey
Home is where children with life-long health conditions enjoy fulfilling lives outside a hospital setting.
Starting the homecare journey can be daunting, as can switching agencies while your loved one is still receiving their critical care.
In addition to being available 24/7 to answer all of your homecare questions and needs, check out some of our Family First resources below and start dreaming about getting – and keeping – your loved one home today.
Our Preceptor Program
Precepting is vital to promoting the competence, confidence and safety of new nurses in a new environment. Which is why Family First created our own Preceptor Program to ensure we continue to push homecare to its highest level of quality for our patients possible.
For Parents & Caregivers
We understand that worrying is a form of suffering. There are families right now beginning a journey into pediatric homecare, and as a parent, it can be overwhelming. Which is why we’ve created our Parents & Caregivers dedicated-page to help with just that.
Testimonials & Reviews
Family First is changing and improving the lives of patients, parents, case coordinators, and more. But don’t just take our word for it. Browse our testimonials and reviews below and hear from real-people who have entrusted Family First with their care, careers, and more.
What else our clients have said.
Testimonials.
“Family First Homecare has always proved very responsive in relaying time-based information. The process of clear and consistent communication when accepting referrals has reduced the frustrations that occur with hospital to home transitions. Family First has excellent customer service as they communicate with well-planned information when accepting one of our critical care children, as well as putting together a clear concise action plan.” J.H., Jacksonville, FL
“I have had the opportunity to work with numerous home health agencies over the years, even giving some a second chance after being ‘promised the moon’. Family First and members of their staff sat with my family in our home and truly listened to what we wanted and needed. They assured us the shifts would be staffed and the nurses would be skilled and competent. They have succeeded in this completely. We are so thankful to have finally found a home health agency that takes caring for children as seriously as I do.” V.W., Sarasota, FL
“Having Family First is the best choice I can make for my son. He has a neuromuscular disease and receives weekly infusions. Erin listens to our concerns and takes everything into consideration. When Erin finds out that my son or any other family member is ill or in the hospital, she is the first one to reach out and make sure there is nothing else she can do for us in our times of hardship. The respect and care that my family receives means the world to us and exceeds our expectations.” T.H., Lehigh Acres, FL
“Family First Homecare is a fantastic dependable company that services many of our complex patients. Their nurses are up to date in their skills and always willing to learn the many unique and complicated nuances of our patients. We use Family First Homecare for as many patients as we can because they truly care about the well-being, safety and welfare of our complicated patients.” Pediatric Care Coordinator, Children’s Hospital, Tampa, FL
“Family First Homecare has been and will continue to be my preferred provider for all 10 of my branches. I have never worked with an agency as reliable or professional. The clients we refer to Family First have all been satisfied. I absolutely recommend them to anyone who needs home care.” Director of Nursing, Healthcare Provider Group, Florida