About Family First Homecare
Everyone should get to be home – especially them.
Family First Homecare delivers the highest possible standards of both care and communication to the families we serve. Our commitment to tell the truth, own the details, and raise the bar is evident in everything we do. Let’s get you home.
We’re here to make everyone feel at home.
When your child is diagnosed with a serious injury, illness, or disability, it can feel like the world is crashing down around you. But more than 10 million children in the United States have or are at increased risk of having a chronic physical, developmental, behavioral, or emotional condition that also requires health and related services beyond that is required by children generally.
Many children must stay in the NICU, PICU, or other pediatric wards and intermediate care areas at a much higher cost because of inadequate pediatric homecare services. Family First was founded to change this.
We deliver the highest possible standards of both care and communication to the families we serve. Our commitment to tell the truth, own the details, and raise the bar is evident in everything we do. Let’s get you home.
What we stand for.
In order to make homecare work, it takes a partner who will always do three things…
Tell the Truth
It’s crucial to work with a homecare agency who will be honest with you about everything from staffing levels and clinical qualifications, to who will follow through on the promises they make.
Own the Details
Homecare agencies should care about everything from family dynamics to favorite toys – no detail is too small – and who will find the best possible match for each nurse and patient.
Raise the Bar
It’s important to work with a homecare agency who will ensure higher standards in everything from the training and support nurses receive, to the hospital-to-home transition process.
Our passionate leaders
Family First Homecare’s Executive Leadership Team.
What else our clients have said.
“Family First Homecare has always proved very responsive in relaying time-based information. The process of clear and consistent communication when accepting referrals has reduced the frustrations that occur with hospital to home transitions. Family First has excellent customer service as they communicate with well-planned information when accepting one of our critical care children, as well as putting together a clear concise action plan.” J.H., Jacksonville, FL
“I have had the opportunity to work with numerous home health agencies over the years, even giving some a second chance after being ‘promised the moon’. Family First and members of their staff sat with my family in our home and truly listened to what we wanted and needed. They assured us the shifts would be staffed and the nurses would be skilled and competent. They have succeeded in this completely. We are so thankful to have finally found a home health agency that takes caring for children as seriously as I do.” V.W., Sarasota, FL
“Having Family First is the best choice I can make for my son. He has a neuromuscular disease and receives weekly infusions. Erin listens to our concerns and takes everything into consideration. When Erin finds out that my son or any other family member is ill or in the hospital, she is the first one to reach out and make sure there is nothing else she can do for us in our times of hardship. The respect and care that my family receives means the world to us and exceeds our expectations.” T.H., Lehigh Acres, FL
“Family First Homecare is a fantastic dependable company that services many of our complex patients. Their nurses are up to date in their skills and always willing to learn the many unique and complicated nuances of our patients. We use Family First Homecare for as many patients as we can because they truly care about the well-being, safety and welfare of our complicated patients.” Pediatric Care Coordinator, Children’s Hospital, Tampa, FL
“Family First Homecare has been and will continue to be my preferred provider for all 10 of my branches. I have never worked with an agency as reliable or professional. The clients we refer to Family First have all been satisfied. I absolutely recommend them to anyone who needs home care.” Director of Nursing, Healthcare Provider Group, Florida