Family First Homecare.
Family First Homecare provides exceptional homecare services to children with life-long health conditions. Because your loved one deserves to enjoy life in the comfort of their homes – not a hospital.
GROWING FROM THE COMFORT OF HOME
Redefining excellence in homecare.
Neither the patients/families or nurses want to be trapped in the hospital forever, someone had to find a better way to get them back to the comfort and freedom of their home environment. Family First was founded to do exactly that.
Delivering the highest possible standards of both care and communication to the families we serve, Family First Homecare understands the importance of getting – and keeping – your loved one home: where there can be home-cooked meals, where favorite toys and clothes are within reach, and where children with complex medical conditions can enjoy fulfilling lives outside of a hospital setting.
Our pediatric care program helps patients with complex medical conditions continue their lives in the comfort of their homes.
Critical Care Transition
Our Critical Care Transition Program helps high-acute patients get home smoother and safer – and with a reduced rate of readmission.
THE FAMILY FIRST DIFFERENCE
We make everyone feel at home.
We tell parents it takes a village to raise children that are medically fragile. Our care coordinators consider themselves part of your village from the second your loved one becomes our client.
We ensure that the nurses we send out into our patient’s home are educated in how to care for each client via our customized care plans. From family dynamics to favorites toys, we’ll learn every detail.
We Love Our Nurses
Nurses are the backbone of Family First’s magic. We prioritize career growth, and advocate for our nurses’ continued education so they can, in turn, provide the highest possible care to patients.
We recognize that each child and family is unique. Our Family First Service Coordination Managers (SCMs) schedule an in-home visit with your family prior to assigning a nurse. Our SCMs will work with families to determine the best fit possible to increase satisfaction.
When it comes to company culture, our name says it all. We seek to create an environment that has everything other homecare agencies are lacking. We treat our colleagues and clients like family.
Just a Phone Call Away
Reliability is everything. In addition to having offices across the Southeast and a large network of dedicated homecare nurses, we can also be reached 24/7 to answer all your questions.
Home is where you really make a difference.
From flexible schedules, to nurse-and-patient matchmaking, Family First is creating the next iteration of what homecare careers should be about: remembering why you became a homecare nurse in the first place.
Home is where everyone can spend more time with their loved ones.
Tired of having to go through three sliding doors just to see your kid? What about having to wait until visiting hours to hold your newborn? These were the pain points Family First Homecare sought to solve-for in the world of pediatric homecare services.
Home is where you can have home-cooked meals. Where the coffee doesn’t come from a vending machine. And where your loved one gets the exceptional care they need from a caring nurse in a comfortable environment. Let’s get you – and your loved one – home today.
What else our clients have said.
“Family First Homecare has always proved very responsive in relaying time-based information. The process of clear and consistent communication when accepting referrals has reduced the frustrations that occur with hospital to home transitions. Family First has excellent customer service as they communicate with well-planned information when accepting one of our critical care children, as well as putting together a clear concise action plan.” J.H., Jacksonville, FL
“I have had the opportunity to work with numerous home health agencies over the years, even giving some a second chance after being ‘promised the moon’. Family First and members of their staff sat with my family in our home and truly listened to what we wanted and needed. They assured us the shifts would be staffed and the nurses would be skilled and competent. They have succeeded in this completely. We are so thankful to have finally found a home health agency that takes caring for children as seriously as I do.” V.W., Sarasota, FL
“Having Family First is the best choice I can make for my son. He has a neuromuscular disease and receives weekly infusions. Erin listens to our concerns and takes everything into consideration. When Erin finds out that my son or any other family member is ill or in the hospital, she is the first one to reach out and make sure there is nothing else she can do for us in our times of hardship. The respect and care that my family receives means the world to us and exceeds our expectations.” T.H., Lehigh Acres, FL
“Family First Homecare is a fantastic dependable company that services many of our complex patients. Their nurses are up to date in their skills and always willing to learn the many unique and complicated nuances of our patients. We use Family First Homecare for as many patients as we can because they truly care about the well-being, safety and welfare of our complicated patients.” Pediatric Care Coordinator, Children’s Hospital, Tampa, FL
“Family First Homecare has been and will continue to be my preferred provider for all 10 of my branches. I have never worked with an agency as reliable or professional. The clients we refer to Family First have all been satisfied. I absolutely recommend them to anyone who needs home care.” Director of Nursing, Healthcare Provider Group, Florida
TO REPORT AN ETHICS OR COMPLIANCE CONCERN Anonymous hotline: 1-855-662-SAFE (7233) Company code: 1566442717