Pediatric Services

Leading the Way in Pediatric Homecare

At Family First care is at the center of everything we do, and we are proud to have the lowest readmission rate of any home healthcare service in Florida. We’ve seen for ourselves that great things can happen when you believe that they can, and the children that we work with really do thrive. We’ll be by your side fighting for your child every step of the way.
Our dedicated leadership team has more than 50 years’ combined experience in pediatric home health, and we are proud of the service that we provide for our patients and their families. We know from experience that a one size fits all approach to pediatric home health care doesn’t work. That’s why we work with doctors and specialists to put together a plan of care tailored exactly to your needs. To us, you’re not just a number.
All of our highly skilled and experienced nurses receive the ongoing specialist training that they need to do their job to the highest possible standard. We make sure that we take good care of our team so they can take good care of your family.

We Provide Quality Care

Family First is one of the leading services of its kind in Florida, and we are committed to setting the bar in pediatric home healthcare. We develop strong relationships with the people we work with, and to us, your family is our focus.

As a parent, it can be overwhelming when your child is ready to leave the hospital and come home. This is why we developed our Safe Home Transitions program, to give you peace of mind that your child is taken care of during the entire process. Our highly-skilled specialist team of pediatric RNs, respiratory therapists and operations leaders keep your child safe by adhering to rigorous procedures that are proven to work.

Our proactive approach ensures the best possible clinical outcome for your family, and our communication with doctors and specialists doesn’t end when your child leaves the hospital. We maintain constant contact with your physician to ensure that your child is receiving the exact care and support that they need.

Our team undergoes training specific to the families they are working with to guarantee the best possible level of care. We also ensure that the equipment we work with is of the highest quality, so you’ll never have to worry about it letting you down.

A Comprehensive Approach to Pediatric Home Healthcare

We don’t want you to worry about coordinating multiple care providers, which is why we offer a comprehensive service to cater to all your care needs.
Our dedicated nurses are offered comprehensive respiratory training delivered by senior specialists on skills including:

•Adult and pediatric respiratory care
•Durable medical equipment (DME) used with respiratory homecare patients
•Respiratory-related diagnosis common in homecare
•Tracheostomy and ventilator management

Almost half of our licensed nurses have already completed their specialist training in tracheostomy and ventilator care, and we offer the program to every new member of our homecare team.

We are committed to achieving our goal of becoming a teaching neo-pediatric home health agency because we know that this is how we continue to deliver the best possible specialist care for your family.

We also provide a Critical Care Transitions

We work with Tricare, the majority of managed Medicaid providers, and many private insurance companies...

…and we’re always expanding. We currently have seven Florida locations with four more on the way, as well as a further four out-of-state locations all coming in 2019!

We accept insurance and payment via the following providers:

Managed Medicaid

  • CMS Plan
  • Florida Community Care
  • Humana Medical Plan
  • Molina
  • Simply Healthcare
  • Staywell (Wellcare)
  • Sunshine Health
  • Vivida Health (Coastal Care)

Commercial Insurance

  • Aetna
  • Blue Cross Blue Shield
  • Cigna

Government Sources

  • ChampVA
  • Tricare ECHO and EHHC
  • Private Pay

Pediatric Spotlight

“I could not have made a better choice to have services with this company. I had services with other companies in the past and was not happy at all. The nursing care I’ve had in the past was not efficient at all and lacked communication. It appears they did not know what they were doing. Having Family First is the best choice I can make for my son. He has a neuromuscular disease and receives weekly infusions. The staffing and nursing that is available to me at Family First exceeds anything I could have for my son. When I need access to Staff or nurses to change, I get with the office and they makes it happen. The nursing staff that she uses are kind and caring. The office listens to our concerns and takes everything into consideration. The nurses make the environment at my home comfortable we even have regular home visits from the Director of Operations and Clinical Manager to make sure things are going well. When the office finds out that my son or any other family member is ill or in the hospital, they are the first one to reach out and make sure there is nothing else they can do for us in our times of hardship. The respect and care that my family receives means the world to us and exceeds our expectations. I could not ask for a better team of people to work with other than what is available for us right now.”

T.H. – Parent of Client
Lehigh Acres, FL

Pediatric Client Testimonials

As a Medical Foster Parent who has been working with medically fragile children for 36 years, I have had the opportunity to work with numerous home health agencies over the years, even giving some a second chance after being “promised the moon”. Family First is the sixth and hopefully last agency I will use in my home. Stephen and members of his staff sat with my family in our home and truly listened to what we wanted and needed. If something was questionable or they didn’t have an immediate answer we were told exactly that. They then followed up on it and Stephen came back to us with an answer. We were given no empty promises, as we had been by so many other agencies who just wanted us to sign the bottom line then leaving us with uncovered shifts and inappropriate nurses. Family First has never done this to us. Family First told us that the lead time to start might be a little longer but assured us that once they started, the shifts would be staffed and the nurses would be skilled and competent. They have succeeded in this completely. Our uncovered shifts are few and far between. Our nurses are appropriate for our children and completely meet their needs. They supply my home with 24/7 coverage for my children and night nursing for the ever-changing medical foster children that we care for are better than any other agency we have worked with. On the occasions that I have needed to call with a concern or question I have been treated with respect by office staff and replies were prompt if not immediate. I have and will continue to praise and recommend Family First. We are so thankful to have finally found a Home health agency that takes caring for children as seriously as I do. 

V.W – Foster Mom to Many
Sarasota, FL

I’m sending this letter in regards to Family First Home Care. I could not have made a better choice to have services with this company. I had services with other companies in the past and was not happy at all. The nursing care I’ve had in the past was not efficient at all and lacked communication. It appears they did not know what they were doing. Having Family First is the best choice I can make for my son. He has a neuromuscular disease and receives weekly infusions. The Staffing and nursing that is available to me at Family First exceeds anything I could have for my son. When I need access to Staff or nurses to change, I get with Erin and she makes it happen. The nursing staff that she uses are kind and caring. Erin listens to our concerns and takes everything into consideration. The nurses make the environment at my home comfortable we even have regular home visits from Erin and Sylvia to make sure things are going well. When Erin finds out that my son or any other family member is ill or in the hospital, she is the first one to reach out and make sure there is nothing else she can do for us in our times of hardship. The respect and care that my family receives means the world to us and exceeds our expectations. I could not ask for a better team of people to work with other than what is available for us right now.

T.H. – Parent of Client
Lehigh Acres, FL

I am a single mom of 2 and Family First Homecare has been nothing but awesome since myself and my daughter have retained their services for skilled nursing. From the first assessment, to the follow-up calls, they have been great! All the nurses are well trained as well as cross trained and are always involved in my daughter’s care. With my previous agency I hardly had any shifts covered. With Family First I have all of the competent coverage that I need. You cannot go wrong with choosing this Family First, and I highly recommend them. 
Sincerely,
I.M. – Parent of Client 
Lehigh Acres, FL 

Get a Free In-home Assessment

Our complimentary home evaluation is the easiest way to make your home care-ready. Enter your email to schedule your free consultation.

In-Home Assesment