Geriatric Testimonials Reviews

Hear What Our Satisfied Clients & Extended Family Are Saying About Their Family First Homecare Experience

“Family First provided top notch, caring and competent caregivers. They were each skilled in their own way at using interventional strategies to redirect my husband by telling light hearted stories to keep him calm and bring a sense of peace. Over the course of time, we’ve had to call Family First at night or weekends when an emergency came up. It was never an issue. They solved the problem within a matter of hours. Office staff as well as caregivers always communicated in a professional and kind manner. It’s a daunting task to find the right homecare company to work with. Never once did we feel insecure with our choice and I would, without hesitation, use them again!”

 Elizabeth H., wife of Family First Patient

“At Private Physician Services it is our duty to offer unprecedented access for a patient to their physician and ultimately receive the care and attention they deserve as a member of our practice. Going an extra step in customer care and being a champion for patients with chronic conditions is key to our success as a concierge physician service. Private Duty Homecare is often an extension of our services and it is crucial that we partner with an agency that provides the same level of care and attention to detail we give to our patients. We have found that partner in Family First Homecare. Family First Homecare has come through for our patients time and time again. They truly put the needs of our patients first in all they do and pride themselves in exceeding client expectations in what a private home health agency should be.”

Dr. Carlos Caballero, MD, Private Physician Services Concierge Physician

“I had been working with a home health agency for many years and when I needed to change that agency I interviewed several. Family First Homecare was the only agency that was completely honest with me, was willing to work with me and did not try to take control of my mother or her home. Family First’s integrity and respect for their employees is something that I did not find in any other agency. After working with Family First they have done everything they said they would. I would highly recommend their services to anyone in the Sarasota area as they are head and shoulders above the rest!”

Seyna G., Daughter of Family First Patient

“I am proud to be affiliated with Family First Homecare. Their response time and care is exceptional! The owner, Doug Drabina, personally contacts and follows up on all of the patients and their loved ones. Communication with the physician is both professional and personal. I have worked with dozens of private duty home health agencies and I can say without equivocation that he and his agency deliver the services exactly as promised.”

James Villotti, MD FAAFP MDVIP Concierge Physician

“Our family would like to commend you on the excellent services you provided in our time of crisis. From start to finish, your organization excelled. Upon initial contact, a home health aide was sent immediately to ensure my mom was safe when my dad was sent to the hospital. As I live out of town this was invaluable to our family as we had no one else to turn to!”

Paul A., Son of Family First Patient

“As a concierge physician practicing in Sarasota for nearly a decade, I have established a very discerning patient population. My patients trust me not only to use the most advanced diagnostic testing and treatment options to maintain their physical and mental health, but also to work closely with similar minded clinicians and caretakers to form a comprehensive care team. I have found Family First Homecare to be an excellent resource for patients and their family members that need additional help with medication and patient transport to doctor’s appointments and day to day care. It is rare to find a company that is so accessible to the physician and family. Since I have been using their team, I have had several patient family members call me personally to thank me for the referral. They are truly a top notch organization.”

Sheri Weinstein, MD Sarasota Wellness and & Internal Medicine Concierge Physician

“I would like to commend you on your caregivers. My father has severe dementia and can be a bit grumpy at times, but your caregivers won him over! They are angels. They came into our lives and effortlessly and became a part of our family. I don’t know what I would have done without them on so many occasions.”

Judy P., Daughter of Family First Patient

“I count my blessings every day that you have such competent personnel and that I used your agency in my recent need for someone to care for my husband during my surgery and recuperation. Your staff does not hesitate to do many things that they are not even asked to do. They are extremely helpful, caring and loving and the list goes on and on.”

Barb G., Wife of Family First patient

“My experience with Doug Drabina and Family First Homecare has been exemplary. I have had the opportunity to observe services and operations of a large number of home health agencies for many years. Without question, Family First is superior in every aspect. They foster a culture that represents service, contribution and honesty. They provide world class support and truly value all patients and caregivers!”

Cindy D, Caregiver for Family First

“Family First Homecare stepped in and provided round the clock care in a matter of hours when my full time caregiver left unexpectedly. I would recommend Family First to anyone who needs home health care as they always go above and beyond!”

Ruth J,, Daughter of Family First Patient

“Family First was valuable in keeping my mother in her home for as long as possible in a rough time. Your aides provided excellent assistance, care and companionship to her when I did not think it was possible. Scheduling is a big part of your business and I was amazed several times at the flexibility of your operation and the speed with which changes were made when something needed addressing.”

Marsha T., Daughter of Family First Patient

“My parents have a long term care insurance policy and our family’s biggest hurdle was the overwhelming amount of paperwork to file with the insurance company. Family First has great staff in the office and nurses in the field, however we may never have known that if they had not helped us get the paperwork completed so quickly and efficiently!”

Jackie J., Daughter of Family First Patient

“This agency is warm and friendly. Someone is available 24/7 to help. They try very hard to match the caregiver with the client for the best experience. My husband is a difficult person to care for and Family First has sent a wonderful caregiver with tremendous patience, a delightful personality and exceptional nursing skills.”

Judy F., Wife of Family First Patient

“My family has had the same caregiver from Family First for four years. My dad has dementia and needed supervision. He has gotten much more than supervision! The structure, caring attitude and professionalism exceeded our expectations. Thank you for giving my dad the best care a daughter could ask for.”

Beth R., Daughter of Family First Patient

“After dad’s recent surgery, his care immediately following the procedure was critical and we couldn’t have done it without Family First. Caregivers were kind, concerned and trustworthy. They are friendly and personal with their business approach and we are very grateful for the TLC they provided!”

 Kim M., Daughter of Family First Patient

“After interviewing a range of caregivers and organizations, we decided on Family First and were very pleased we did so. The caregivers were all very lovely people and committed to ensuring our needs were met. What impressed us most were the efforts that were made by Family First to ensure we had caregivers at all of the times we requested. Even on some occasions when we had unexpected urgent needs or made special requests, Family First came through with help when needed. Whenever we phoned, someone was available to talk with us and help us out. Family First also tried hard to minimize the number of caregivers so we had continuity in who was helping in the home.”

Eleanor W., Daughter of Family First Patient

“We are new to the home care experience and after one bad turn with a large company we found Doug Drabina and his agency. Doug is a knowledgeable, personal businessman who has been with us every step of the way. Our caregiver is dependable, polite and skilled at what she does and that is just about anything!”

Anne A., Wife of Family First Patient

“I have been very pleased with the aides that have been sent from Family First. They have been competent, pleasant people and I feel comfortable leaving my father in their care. If there is ever a scheduling issue, the staff works very hard to correct it and all of my questions to the staff have bet met with respect and a complete answer.”

Debbie G., Daughter of Family First Patient

“Very happy and pleased with the service I got for my 7 year old daughter with a complex respiratory disorder. Doug Drabina and his nurses were very attentive to our needs and were very accommodating. Top of the line pediatric ventilator nursing care in the home at its best!”

James R., Father of Pediatric Family First Patient

We truly are grateful for the help provided by our Family First nursing staff. Gerry has also been very faithful (not only in functioning as a great liaison for the past year), but also with caring visits to T.M. when he is in town just to improve her morale (and she really likes Gerry). Merikye, Gaby, Emily, Jodi, and Kendra are all very good, and we count ourselves fortunate to have them. We have also felt positively about several substitutes (e.g., Esther, Herma, LaQuinta, Lolita). We recommend Family First to anyone.
 J.B. – Son in law of Patient 
Manatee, FL 

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